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Fatigue & Hours of Work

Tiredness is a hazard you have to manage — not just a personal problem

In short

Fatigue is a state where someone can't function at their best mentally or physically — and it's a workplace hazard you must manage under the HSWA. It's caused mainly by lack of sleep, being awake too long, working against the body clock, and heavy workload. Manage it through hours, rostering, breaks and workload, not by telling people to “toughen up”.

A hazardfatigue is a risk a PCBU must manage under the HSWA, like any other.Source: HSWA / WorkSafe NZ
4 causessleep loss, time awake, the body clock, and workload.Source: WorkSafe NZ
Impairmentfatigue reduces alertness and increases the risk of errors and injuries.Source: WorkSafe NZ
43%of workers said they had worked while overtired.Source: WorkSafe NZ (2016 survey)

Fatigue is a hazard, not just a personal problem

Fatigue is a physiological state where a person is unable to function at their best, mentally and physically — and managing it is a business duty.

Because fatigue reduces alertness, slows reactions and impairs judgement, WorkSafe treats it as a form of impairment, alongside drugs and alcohol. Under the HSWA, a PCBU must manage the risk of fatigue so far as is reasonably practicable, and workers also have a duty to take reasonable care of their own health and safety. It is a shared responsibility — but the way work and hours are designed is firmly the business's to control.

What causes fatigue at work?

Four main factors drive fatigue, and most fatigued workers are dealing with more than one.

CauseWhat it looks like
Not enough sleepPoor quality or too little sleep, building up as a “sleep debt”.
Being awake too longLong shifts and long days without adequate breaks or recovery.
The body clockWorking and sleeping at the wrong times of the circadian cycle — night and early-morning work especially.
WorkloadSustained high mental or physical demands without enough recovery.

Shift work is a major source, and so are long commutes and staying away from home — the travel and disruption add to the load.

Why it matters: impairment and risk

A fatigued worker is an impaired worker — slower to react, more likely to make mistakes, and more likely to be hurt.

Fatigue reduces alertness and concentration, which leads to errors and a higher incident rate — and the rate tends to rise as hours at work increase. It is especially dangerous for safety-critical work like driving and operating machinery, where a lapse can be serious. This is why fatigue belongs in your risk management, not in the “just push through” basket.

How to control fatigue

Effective fatigue management uses several controls together — rostering alone won't fix it.

  • Limit hours — cap excessive hours and overtime, and avoid incentives to work long.
  • Design better rosters — follow natural sleep rhythms, allow enough break between shifts, limit consecutive night shifts, and avoid very early starts where you can.
  • Manage shift swaps and on-call — and check workers haven't just finished a shift elsewhere.
  • Build in breaks and recovery — including a managed napping policy where appropriate (not as a way to extend shifts).
  • Lower the demands — ease workload and improve the work environment.
  • Factor in travel — long trips to remote sites add to fatigue.
  • Train and encourage reporting — so workers can recognise and raise fatigue safely.

Some sectors, such as commercial road transport, also have specific legal work-time and logbook rules that apply on top of the general HSWA duty.

Fatigue and driving for work

If your people drive for work, fatigue is one of the most serious risks you manage.

A tired driver is impaired, and the consequences on the road can be fatal. Plan journeys with realistic times, build in breaks, avoid scheduling driving at the worst body-clock hours, and never let a worker drive home after a shift so long they are unsafe to do so. See our guide to driving for work and fleet safety for more.

Treat fatigue like the hazard it is

Document your fatigue controls and keep them under review. Book a demo and we'll show you how it works — free 30-day trial included.

Frequently asked questions

Is fatigue a health and safety issue in New Zealand?

Yes. Fatigue is a workplace hazard that a PCBU must manage under the HSWA, so far as is reasonably practicable. WorkSafe treats fatigue as a form of impairment because it reduces alertness and increases the risk of errors and injuries.

What causes workplace fatigue?

Four main factors: not getting enough sleep, being awake for too long, working and sleeping against the body clock (especially night and early-morning work), and sustained heavy mental or physical workload. Most fatigued workers are dealing with more than one of these.

How do I manage fatigue at work?

Use several controls together: limit excessive hours and overtime, design rosters that follow natural sleep rhythms with adequate breaks between shifts, manage shift swaps and on-call, build in breaks and recovery, lower work demands, and factor in travel. Train workers and make it safe to report fatigue.

Are there legal limits on working hours in New Zealand?

For most work, there is no single legal cap on hours, but you must still manage the risk of fatigue under the HSWA. Some sectors, such as commercial road transport, do have specific work-time and logbook rules that apply on top of the general duty.

Is napping at work a good fatigue control?

Used properly, yes — a short managed nap can temporarily reduce the effects of fatigue, including before driving home. It needs a clear policy, and it should not be used to justify extending shifts. It is one control among several, not a substitute for good rostering.

Sources
  1. Fatigue — WorkSafe New Zealand: worksafe.govt.nz
  2. Managing the risks of shift work (causes of fatigue; controls) — WorkSafe New Zealand: worksafe.govt.nz
  3. Fatigue - advice for workers (survey data) — WorkSafe New Zealand: worksafe.govt.nz